Concierge Services
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Goodwill Nursing Care (GNC)
At Goodwill Nursing Care
Our Concierge Services are designed to provide seamless, high-quality, and person-centered support for individuals with disabilities living in Specialised Disability Accommodation (SDA). Aligned with the NDIS guidelines, our Concierge Services ensure residents receive tailored assistance, fostering their independence while ensuring their needs and preferences are met.
Key Components of Our Concierge Services
Personalised Support Plans
Each resident under our Concierge Services receives a personalized support plan, developed collaboratively with the resident, their family, carers, and support coordinators. This tailored plan outlines the resident’s specific needs, preferences, and goals, ensuring a comprehensive and individualized approach to care.
24/7 Availability
We understand that support needs can arise at any time. Our Concierge Services are available 24/7, ensuring residents have access to support whenever they need it, day or night. This continuous availability guarantees assistance during emergencies or any unforeseen circumstances.
Trained Support Staff
Our Concierge Services are delivered by highly trained and qualified support staff, equipped with the knowledge and skills to assist individuals with a range of disabilities, including physical, intellectual, sensory, or neurological impairments. Each staff member is committed to providing respectful, compassionate care that aligns with the resident’s goals.
Assistance with Daily Living Activities
Our support staff assist with a wide range of daily living activities, including:
- Personal care
- Meal preparation
- Household chores
- Medication management
- Mobility assistance
- Social engagement
We ensure that residents receive the support they need to live as independently as possible, while also promoting autonomy and dignity.
Promotion of Independence and Choice
One of the core principles of our Concierge Services is to empower residents to make choices about their daily lives. We support residents in participating in activities they enjoy, encouraging them to make decisions that enhance their independence, confidence, and quality of life.
Emergency Response
In the event of an emergency or crisis, our Concierge Services include immediate response provisions. Our support staff are trained to handle emergencies efficiently, ensuring the safety, wellbeing, and security of residents at all times.
A Collaborative Approach
We believe in a collaborative approach to care. Our Concierge Services work closely with other service providers, including healthcare professionals, therapists, and community organizations, to ensure integrated and holistic support for each individual. By coordinating with external services, we provide a more comprehensive support experience.
Documentation and Reporting
In line with NDIS guidelines, we maintain detailed documentation and reporting of the support provided, any incidents or concerns, and ongoing observations. This ensures transparency, accountability, and continuous monitoring of the effectiveness of the services provided. Regular reports help us evaluate the progress of residents and identify areas for improvement to further enhance their experience.
Goodwill Nursing Care
Why Choose Goodwill Nursing Care's Concierge Services?
- Tailored and person-centered care to meet individual needs.
- Round-the-clock support ensuring accessibility at all times.
- Experienced staff trained to support individuals with a wide range of disabilities.
- Empowerment of residents to make independent choices and decisions.
- Comprehensive coordination with healthcare providers, therapists, and community services for integrated support.
Get Started Today
If you or a loved one are looking for high-quality Concierge Services, Goodwill Nursing Care is here to help. Contact us today to discuss how our personalized support can enhance independence and improve well-being for individuals with disabilities.
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